Public Sector: Metro 911 Networks

Emergency response 9-1-1 operations deal with life and death situations on a regular basis. Callers must be able to reach 9-1-1 call center agents 24/7/365. Service can’t be interrupted—not even briefly—and communications must be clear. Anything less than 100 percent is unacceptable.

The FCC Network Reliability and Interoperability Council (NRIC) requires that “the Emergency Services Network should be designed such that no single failure or interruptive incident (i.e. a cable cut) will create a system outage.

For this reason, emergency service call centers require specialized network solutions that can work proactively to prevent these issues before they become large-scale problems. An SD-WAN solution from Talari Networks can help establish a fail-safe network, which is essential for today’s public safety answering points, especially as NG911 becomes increasingly prevalent

Talari Networks’ solution accomplishes these goals by aggregating multiple diverse network links together and then continuously monitoring the quality and availability of each link, identifying and directing traffic down the aggregated path so that prioritization is maintained, each class of application receives the quality it needs to perform, and outages are detected and avoided instantly. This solution meets the requirements established by the NRIC with the added benefit of being to do so over private or public networks, thus allowing 9-1-1 operators to take advantage of lower cost and available bandwidth.