How to Best Facilitate International Software Builds

In recent years, enterprises have pushed their IT departments to become sources of competitive advantage rather than mere enablers of technology use. This transformation could take the form of shifting from putting out fires and answering tickets for most of the day, to dedicating more time to the stewardship of software defined WANs that support modern applications, such as VoIP telephony and video conferencing.

Outsourcing, the cloud and new approaches to IT

This ongoing quest for increased IT efficiency and competitiveness has spurred many organizations to look beyond their own walls, and even outside of their home countries. According to Udemy, approximately 43 percent of the IT sector was outsourced in 2013.

Companies have of course sought to lower their costs by working with offshore teams, but money is not the only object in many cases. Finding talented engineers, designers and help desk personnel is a search that often goes beyond the water’s edge.

Cloud tools.

The cloud is a powerful enabler of effective remote and outsourced work.

For certain kinds of technical projects, outsourcing may be the ideal business model. For example, in December 2014, R-Style Lab identified cloud computing as the biggest trend in the outsourcing market.

Since cloud infrastructures and applications can remove the need for large amounts of on-premises IT assets, having remote teams is, in a way, kind of like a complement to the anytime/anywhere delivery model of the cloud, with the added benefit of cost reduction.

“Cloud-based tools simplify project management.”

Moreover, cloud-based tools such as group chat and the aforementioned VoIP and video, supported by a solution such as Talari WAN to Cloud, can greatly simplify the management of projects that cross international boundaries. With that in mind, here are a few pointers for getting the most out of remote and/or outsourced IT initiatives:

Stay involved to ensure all specifications are met

When you reach out beyond in-house IT, you are giving up some amount of control. Accordingly, getting the best results from your vendor will depend in large part on how well the two of you communicate on nitty-gritty details such as production specifications.

Ideally, your original vision is followed even though you’re not doing all or maybe even any of the development. The timeliness of your communications is also critical. Being able to pick up the phone on a moment’s notice to address a customer request or competitive threat is a requirement. If your communications are delayed due to outages or a slow, unreliable infrastructure, you risk the loss of customers and their corresponding revenue.

Use your network to your advantage

Communicating with faraway teams will inevitably involve heavy use of email and productivity software, as well as possibly VoIP and video to get a closer look at project progress. An SD-WAN makes supporting these applications easier than ever. By implementing an SD-WAN, you can make your network much more adaptive and responsive to changes in demand and usage.

Categories: Software Defined WAN (SD-WAN), IT Challenges, WAN to Cloud