As a leading SD-WAN provider and one of the pioneers in the space, we’ve continued to advance in 2017 by optimizing our WAN technology, focusing on customer advocacy, and becoming 100% channel focused.
At Talari, we believe customer advocacy is key to success. That’s why we recently switched from doing standard satisfaction surveys to using the Net Promoter Score (NPS). The NPS is an industry standard reflection of a customer’s overall satisfaction with an organization. We are proud to announce our NPS of 94, an indication of very high customer satisfaction.
In November, we welcomed our new CEO, Patrick Sweeney, who’s served in multiple executive roles at network security company, SonicWall, and Dell, Inc. His strong track record demonstrates he possesses the leadership capabilities to execute within fast-moving market transitions and we’re very happy to have him leading the way for our 100% channel focus.
This announcement builds on the channel momentum Talari achieved with master sales agent Avant and as the only pure-play SD-WAN vendor selected by Tech Data for distribution in North America.