Support Portal Login

Software Product Downloads
Effective November 1, 2019, the current release of Oracle’s Talari software will be available only on the Oracle Software Delivery Cloud (https://edelivery.oracle.com/) and will no longer be available in the Talari Support Portal.

To access the Oracle Software Delivery Cloud, you will need an Oracle account. To setup an account, please follow the registration instructions on the site. After logging into the site, you can download all current releases of Oracle’s Talari products by selecting the Oracle product and the relevant platform. You can use the mapping table below for further assistance or send an email to Oracle at edelivery_ww@oracle.com.

Please note for Oracle SD-WAN software:

  • Once you have searched and identified the software in the Oracle Software Delivery Cloud, you will navigate to the Oracle License Agreement page. Once accepted, click Continue.
  • Since this software is export controlled, a special password is required to download the software.
  • Oracle Talari customers can request a password by clicking “Need a password?”
  • You will be required to provide a Customer Number or Order number and a Support Identifier
  • Since you do not have a Support Identifier yet, please enter “Not available” in the Additional Information field and click Submit
  • Oracle’s Software Delivery Customer Service team will respond to your request within 24 hours

Prior releases of the Talari software will continue to be available on the Talari Support Portal until January 27, 2020. At that time, the software will be available upon request. We will provide more information to you about the request process in January.

Maintenance releases of the current software will continue to be available in the Talari Support Portal until January 27, 2020, at which time those will move to My Oracle Support (MOS). We will provide more information to you about accessing MOS in January.

Product Documentation
Effective November 1, 2019, product documentation for the current release and previous release of software will be available only in the Oracle Help Center (https://docs.oracle.com/en/), under Industries > Communications. Within the Communications list, scroll down to SD-WAN.

Product documentation for all other previous releases and all maintenance release notes will continue to be available in the Talari Support Portal until January 27, 2019.

Mapping of Talari Products

Talari Product Name Oracle Product Name
Software
Talari APN Oracle SD-WAN Edge
Talari P-Aware Oracle SD-WAN Aware
Talari WAN Optimization Oracle SD-WAN Edge, WAN Optimization
Hardware Appliance
Talari E50 Appliance Oracle Talari E50
Talari E100 Appliance Oracle Talari E100
Talari D2000 Appliance Oracle Talari D2000
Talari D6000 Appliance Oracle Talari D6000
Talari E500 Talari E500
Talari E1000 Talari E1000
Talari T510 Talari T510
Talari T860 Talari T860
Talari T3010 Talari T3010
Talari T5000 Talari T5000

This support portal offers a large variety of tools to help you get the most from Talari products and provides links for downloading releases and documentation and accessing support. If you don’t yet have a login, enter your information in the New Customer tab below. Otherwise, enter your login information below to access the Support portal.

Support Portal Terms of Use

Customer Signup

If you are a current Talari customer and do not have an account on the Customer Support Portal, please fill out this form to register. You will receive an email notification from notifications@talari.com once your account has been activated.

Name:

Email:

Company:

Talari Representative:

Username:

Password:

Confirm Password: